Valuing, respecting and utilising people's mental health experiences
Ka wāriu ka whakaute a ka whakapau e ngā wheako mate a hinengaro o ngā tangata



Nga Hau e Whā -  National Consumer Network

Nga Hau E Whā has a membership of two representatives from each of the four regions (Northern, Midland, Central, Southern) that meet quarterly to learn about each other’s activities and collaborate for people who experience mental illness and/or addiction, to have a voice that is heard on a local, regional and national level.  

Nga Hau E Whā meet with the Ministry of Health four times a year to discuss the grass root issues you bring to us individually or through your local and regional advisory groups.  We also write a formal report for the Ministry twice a year detailing issues for people and also highlighting areas in the country that are providing an excellent service.

You don’t have to be a member of a consumer network group to give feedback to the Ministry, just  contact any member. 

System Change

The Arc Group , September 2012

the ARC Group coordinated a Mental Health Leadership Summit in Wellington  to which they  invited leaders in New Zealand’s mental health sector, along with Professor Roberto Mezzina from Trieste, Italy, to talk about transformational change in our mental health and addiction system – what is required of this change, what it may look like and what each of us can do to facilitate such a change.

Peer Support

Amigos Peer Support Group

Amigos is a series of peer run and led groups made up of people who have experienced mental distress and are interested in connecting with other adults of all ages who have had similar experiences.

Amigos website

A paper prepared by Phoenix for Capital and Coast District Health Board, August 2012

The Capital and Coast DHB  has indicated a strong interest in developing peer work .  This paper was prepared to help the DHB define, the major types of peer work, its origins, policy context, its values, evidence-base and development needs. The paper recommends way forward for CCDHB to collaborate with the Phoenix Group to develop this workforce. It was been prepared on behalf of the Phoenix an informal local group of mental health service users that promotes our shared interests.


Social Inclusion 

September 2011, Mental Health Commission, Wellington, New Zealand

Provides a high-level summary of the social inclusion of people with experience of mental distress and/or addiction in New Zealand  (PDF)


June 2009, Royal College of Psychiatrists Social Inclusion Scoping group, UK (PDF) 


Ordinary Men, Extraordinary Stories. The idea, and the goal, is to help enable men to positively embrace their mental health through the sharing of stories.


Engage Aotearoa: where a service user perspective meets the science of psychology. Resources include:

The Coping Kete
Community Resources Directory
Information and Resources


The feature outlines the issues causing stress and depression among farmers and agricultural workers in rural Southland, Otago and Canterbury.

Its aim is to reduce the stigma associated with mental health issues and to encourage the traditionally stoical and staunch farming community to talk about their problems and to seek help if necessary. 


Inspired by Down on the Farm - Depression and mental health in the rural South , The Taranaki version features Taranaki  farmers, their stories and where and how to get help locally. 

ADANZ Addiction Treatment Directory
ADANZ ( Alcohol Drug Association New Zealand) produce a  national directory of services for people experiencing addiction problems.


        Alcohol Drug Association New Zealand's  national directory of services for people experiencing addiction  problems.


This first collection of Stephen Bamber essays is an unspoken manifesto that recovering people have far more to offer the alcohol and other drugs arena than their personal stories of self destruction and rebirth. 


Consumer Engagement 

  A guide to developing a framework for collecting information from consumers to improve the quality of health and disability services.


Developed by the Health Safety and Quality Commission this toolkit describes 11 methods for capturing consumer experience.


The International Association for Public Participation's diagram that describes the different levels of public engagement in decision making