Valuing, respecting and utilising people's mental health experiences
Ka wāriu ka whakaute a ka whakapau e ngā wheako mate a hinengaro o ngā tangata

Our Work

We have developed a reputation across the social services sector for delivering quality services in a timely and professional manner.

Like Minds, Like Mine (Health Promotion Agency)  
Supporting the development and delivery of education and training nationwide to counter discrimination and stigma toward people who experience mental health problems.

Activities include media training, and supporting consumers to deliver workshops to the New Zealand Police Force.


Service Development

Since 2000 Kites has successfully researched, trialled and supported several innovative and solutions focused projects.  Many are examples of consumer leadership; all continue to support socially inclusive options and choices for people who use mental health and addiction services.  They include: 

Easy Access Housing  
A Wellington City project in partnership with the NGO sector that provides short- term housing for people who want easy access to housing because of difficulties they may experience in accessing other housing.

Valley Transitionz
New Zealand’s first transitional employment service for people with experience of mental health and addiction problems. 

Temp Solutions
A consumer run "One-Stop Shop" recruitment and temping agency placing people with experience of mental illness in short-term and casual employment within the mental health and community sector. Operated from 2003--2009.

Despite extensive efforts to secure the future of Temp Solutions it closed in September 2009.  Kites has grown from the experience of developing and running Temp Solutions.  We have celebrated the successes and learnt many lessons from the passion and commitment of the staff and workers.  One of the hardest yet most valuable lessons learnt from the closure was that sometimes a good idea isn’t enough and it is ok to walk away. 

conference presentation about Temp Solutions.

Facilitating and hosting events

We have held a number of sucessful forums that involved bringing together the perspectives of consumers and service providers. These have included;

  • Consultation with consumers, community educators and advocacy services regarding the development of a mental health legal training resource (2007--2008).
  • Facilitation of workshop with mental health service providers and consumers on behalf of Capital and Coast DHB to identify the parameters of service delivery regarding community based acute mental health services (2005).
  • Leading role in organising process mapping workshops on behalf of Capital and Coast Health DHB (2006). These workshops involved bringing together consumers with a range of stakeholders to identify potential barriers and solutions to current mental health service delivery. The findings of these workshops have resulted in Plan, Do, Study, Act projects. 

Inter-Agency Collaboration

Supporting parents who experience mental illness (Child, Youth and Family)
Child, Youth and Family undertook this project to improve their response to parents with mental illness. This two year project (2006 -2008) Kites consulted with parents nationally to seek practical solutions for Child, Youth and Family to implement and provided advice and support to the project. The aim was to improve the outcomes for parents and their children, many of whom are the subject of care and protection orders.